Last updated: 15 October 2026

Privacy Policy

My Fused Glass Studio respects your privacy. This Privacy Policy explains how personal information is handled when you use the Fused Glass Studio app or visit the My Fused Glass Studio website.

1. Who is responsible for your information?

The data controller responsible for personal information processed through the My Fused Glass Studio website and the app is:

Business name: Madeleine Mildenhall, trading as My Fused Glass Studio
Business status: French micro-entrepreneur
Business address: 194 route du Plan, 83120 Le Plan de la Tour
Email: info@myfusedglassstudio.com
Website: https://myfusedglassstudio.com/

For the purposes of applicable data protection law, including the EU General Data Protection Regulation (GDPR), the data controller determines how and why personal information is processed.

2. Information handled by the app

Fused Glass Studio allows you to organise and record your fused glass projects. Depending on the features you use, your project information may include:

  • Project names and descriptions

  • Notes and construction details

  • Glass products, colours, materials and inventory information

  • Firing schedules and firing information

  • Project photographs and layer reference images

  • Studio settings and preferences

This information is used to provide the app’s features and help you maintain records of your fused glass work.

Local storage and iCloud synchronisation

The app stores project information and photographs locally on your device. On Apple devices, where iCloud synchronisation is enabled and available, supported project information and photographs may also be synchronised between your devices through Apple’s iCloud services.

My Fused Glass Studio does not operate its own cloud database for your project information or photographs and does not ordinarily have direct access to the contents of your private iCloud database. Apple processes iCloud data under its own terms and privacy policies.

Synchronisation depends on your device settings, iCloud account, available storage, network connection and Apple’s services. You should maintain your own backups of important project information and photographs.

For information about Apple’s handling of personal information, please see Apple’s Privacy Policy.

Background removal and photographs

The app includes an optional background-removal feature that uses Apple’s Vision and Core Image frameworks to process photographs within the app. This processing does not require photographs to be uploaded to a separate background-removal service.

The app accesses photographs when you choose to use a feature that requires them. You can manage the app’s access to photographs through your device’s privacy settings.

3. Information collected through the website

If you contact us through the website contact form or by email, we may process information you choose to provide, including:

  • Your name

  • Your email address

  • The contents of your message

  • Any other information you include in your enquiry

We use this information to respond to enquiries, provide support, resolve problems and maintain appropriate support records.

Please avoid including sensitive personal information in your message unless it is necessary for your enquiry.

We do not use contact enquiries for unrelated marketing purposes.

4. Why we process personal information

We process personal information only where we have an appropriate legal basis. Depending on the circumstances, this may include:

  • Responding to your request: to take steps at your request or provide support you have asked for.

  • Running and securing the website and app: where necessary for our legitimate interests, provided those interests do not override your rights.

  • Meeting legal obligations: where we need to retain or disclose information to comply with applicable law.

Where processing is based on legitimate interests, those interests include responding to support requests, maintaining the security of our services and keeping appropriate business records.

5. Email and support records

You can contact us at info@myfusedglassstudio.com.

We retain support correspondence only for as long as reasonably necessary to respond to your enquiry, resolve related issues and maintain appropriate records. We may retain information for longer where required by law or where necessary to establish, exercise or defend legal claims.

You can contact us to request access to, correction of or deletion of personal information we hold, subject to any legal obligations that require us to retain it.

6. Payments and app distribution

If you purchase the app or make an in-app purchase through an app store, the relevant platform provider, such as Google Play or Apple’s App Store, handles the purchase under its own terms and privacy policy.

We do not receive your full payment card details through the app merely because you purchase it through an app store. The platform may provide us with limited transaction or purchase information necessary to administer the sale, provide access to the app, handle support or meet legal and accounting obligations.

Please consult the relevant platform provider’s privacy policy for details of how it handles your payment information and account data.

7. Analytics, advertising and tracking

The app does not currently use third-party advertising networks or analytics services within the app, and it is not designed to track you across other companies’ apps or websites for advertising purposes.

We do not sell your personal information.

The website may use essential technical features required to operate and secure the service. If the website uses analytics, advertising, non-essential cookies or similar tracking technologies in the future, this policy and any required consent mechanisms will be updated as appropriate.

8. Service providers and recipients

We do not operate our own cloud database for your project information or photographs.

Website enquiries may be processed by the service providers used to host the website, operate the contact form and deliver email messages. These providers process information as necessary to provide their services.

App distribution and purchase information may also be handled by the relevant app store provider.

We do not authorise service providers to use personal information for their own unrelated purposes where they act on our behalf as processors.

The identity of the actual providers, and whether they process or transfer personal information outside the European Economic Area, depends on the services configured for the website and app.

9. International transfers

Some service providers, including app store, website hosting or email providers, may process information in countries outside the European Economic Area.

Where applicable data protection law requires safeguards for an international transfer, we will rely on a recognised legal transfer mechanism, such as an adequacy decision or appropriate contractual safeguards.

You can contact us at info@myfusedglassstudio.com if you would like further information about relevant safeguards.

10. Data security

We take reasonable measures to protect personal information processed through the website and in support correspondence.

Information stored locally by the app is subject to the security of your device. iCloud data is also subject to Apple’s systems, settings and security practices.

No electronic storage or transmission system can be guaranteed to be completely secure. We recommend using an appropriate device passcode and keeping your operating system up to date.

11. Data retention and deletion

Project information and photographs

Project information and photographs are stored locally on your device and, where iCloud synchronisation is enabled and available, may be synchronised through Apple’s iCloud services. We do not ordinarily have direct access to this private project data and cannot delete or recover it remotely.

You can manage project information through the app and your device settings. Deleting information or changing synchronisation settings may affect its availability on your devices.

Website enquiries and support correspondence

We retain enquiry and support information for as long as reasonably necessary for the purpose for which it was collected, including resolving enquiries and maintaining appropriate business records. We may retain some information for longer where required by law.

You may request deletion of personal information we hold by contacting info@myfusedglassstudio.com. We will consider your request in accordance with applicable law.

12. Your privacy rights

Depending on applicable law and the circumstances of the processing, you may have the right to:

  • Request access to personal information we hold about you

  • Ask us to correct inaccurate information

  • Request deletion of your personal information

  • Request restriction of processing

  • Object to processing based on legitimate interests

  • Request data portability where the legal conditions are met

  • Withdraw consent where processing is based on consent

To exercise these rights, contact info@myfusedglassstudio.com. We may need to verify your identity before responding.

You also have the right to lodge a complaint with your local data protection supervisory authority. In France, this is the Commission nationale de l’informatique et des libertés (CNIL): www.cnil.fr.

13. Children’s privacy

Fused Glass Studio is not specifically directed at children. We do not knowingly collect personal information from children through the app or website for the purpose of creating user accounts or profiles.

14. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to the app, website, services or applicable legal requirements.

The latest version will be published on this page with its update date. Where required by law, we will provide additional notice of material changes.

15. Contact us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

My Fused Glass Studio
Email: info@myfusedglassstudio.com
Website: https://myfusedglassstudio.com/

Add a layer to your piece and select the materials used for it, such as glass sheets, powders, frit, rods or dichroic glass. You can add a photograph and use a custom layer name if the standard options don't suit your project.