Need help with My Fused Glass Studio? If you have a question about using the app, organising your projects, managing materials or working with firing schedules, I’m here to help.
Please use the form below to get in touch. I’ll do my best to help.
To help me understand the issue, please include your device model, iOS version, app version and a description of the problem. Screenshots are useful where appropriate.
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Go to My Studio Settings at the bottom of the main screen. Choose your preferred glass manufacturer, glass market and temperature units. These settings help tailor the app to the way you work.
Select New Piece, enter a name for your project and choose a category. You can select an existing category or create your own.
Yes. Add a cover photograph, photographs of individual layers and up to three additional photographs of the finished piece. You can also remove the background from an uploaded photograph if you wish.
Yes. You can use the firing schedules supplied with the app, make a copy and adjust it for your own use.Important:
Firing schedules are starting points only. Kiln performance, glass thickness, project size and other conditions can affect the result. Always follow current manufacturer guidance and test unfamiliar schedules before firing an important piece.
Add a layer to your piece and select the materials used for it, such as glass sheets, powders, frit, rods or dichroic glass. You can add a photograph and use a custom layer name if the standard options don't suit your project.
Open the piece you want to change. You can update its details and materials, add or edit layers, and record additional notes and photographs as your work progresses.
You can use the contact form on this page to report a problem or suggest an improvement. Please include the app version and the steps needed to reproduce the issue, if possible.